Is Baje Privacy Policy – Your Information, Fully Protected

Introduction

Welcome to Is Baje. When you register on our platform, play games, or use any of our services, you share certain personal information with us. This Privacy Policy clearly explains how is baje collects, uses, and shares your information — and how we keep it secure.

Our Privacy Policy has been prepared in accordance with applicable laws in Bangladesh and international data protection standards. Please read this page carefully, as it outlines your rights and our responsibilities in detail.

What Information Do We Collect?

Is Baje collects various types of information, primarily through two methods — information you provide directly or information collected automatically when you use our platform.

1. Information you provide directly:

• Identity Information: Full name, date of birth, national ID or passport number
• Contact Information: Email address, mobile number, current address
• Account Information: Username & Password
• Financial Information: Payment method, bank account or mobile banking number (bKash, Nagad, etc.)
• Verification Information: KYC (Know Your Customer) Documents

2. Automatically Collected Information:

• IP Address & Device Information
• Browser type and language settings
• Cookies & Session Data
• Gaming activity, betting history & transaction records
• Login times, location data, and usage patterns

How do we use your information?

Is Baje uses your information only for legitimate and transparent purposes. We never use your information unnecessarily.

Primary Use Cases:

1. Account Creation & Management: For your registration, login, and profile management.
2. Payment Processing: To securely process Deposits and Withdrawals.
3. Identity Verification (KYC): To prevent fraud and ensure legal compliance.
4. Customer Support: To resolve your issues, complaints, or questions.
5. Personalised Experience: To suggest bonuses, offers, and games tailored to your preferences.
6. Security & Fraud Prevention: To identify authorised transactions and detect suspicious activity.
7. Legal Obligations: Providing required information to government or regulatory authorities.
8. Service Improvement: To improve platform quality and enhance the user experience.

Who do we share your information with?

Is Baje shares your information only with trusted parties, strictly on a need-to-know basis. Details are outlined below:

Payment Processors:

Necessary information is shared with payment gateways and mobile banking providers to complete your transactions. They operate under their own privacy policies.

Identity Verification Agencies:

As part of the KYC process, certain information may be shared with trusted verification service providers.

Law Enforcement Agencies:

In cases of court orders or legal obligations, necessary information may be provided to authorities.

Technology Partners:

Limited information is shared with service providers for hosting, analytics, and security to operate the platform.

Cookies Policy

Is Baje uses cookies on its website and app. Cookies are small data files stored in your browser that help improve your experience.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and account security.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand platform usage.
• Marketing Cookies: For personalized offers and advertisements.

You can disable cookies in your browser settings at any time. However, this may limit some services.

Your Rights

Is Baje respects your data protection rights. You have the following rights:

• Right to Access: You can access information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: Under certain conditions, you may request that your information be deleted.
• Right to Restriction of Processing: In certain circumstances, you may request that processing of your information be restricted.
• Right to Data Portability: You may request a copy of your information in a structured, portable format.
• Right to Object: You can object to specific uses.
• Right to Withdraw Consent: You can withdraw your consent at any time.

To exercise these rights, contact our Help Center or help-center View page.

Data Protection Measures

Is Baje uses cutting-edge technology to protect your information. Our security measures are outlined below:

• SSL Encryption (256-bit): All data transfers occur through encrypted channels.
• Two-Factor Authentication (2FA): An extra layer of protection for your account.
• Firewall & Intrusion Detection: Prevents unauthorised access.
• Regular Security Audits: Regular audits conducted by third parties.
• Data Minimization: Only the information that is strictly necessary is collected.
• Staff Training: All staff are trained in data protection.

Policy Changes

Is Baje may update this Privacy Policy from time to time. For any significant changes, we will notify you via email or through the platform. The effective date of the latest update will always be shown at the top of this page.

Continued use of is baje after policy changes means you accept the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, contact us:

• Email: support@isbaje.com
• Help Center: Visit the is baje Help Center

We typically respond to your requests within 30 business days.